News
Summer is the Perfect Time to Inspect Your System
As you open your home for the summer, now is the perfect time to have your system inspected. A thorough cleaning, testing and overall health check provides you with a season free of false alarms and the comfort in knowing your system will work when you need it most. This is also a great time to review your call lists, phone numbers and make updates as necessary. The addition of Carbon Monoxide detectors to a system is simple, cost effective and does not increase your monitoring fees. Service plans are available to have annual inspections scheduled. Call us today for more information!
Low temperature sensors are often located in an area that has water pipes and is prone to get cold the quickest in a loss of heat situation. It is important however to include one for each heating zone. While most freeze ups occur from furnace failure, due to lack of fuel or malfunction, they can also occur because of circulator pump failure. In this case the furnace is running happily and there is plenty of fuel, however the hot water or air is not making its way to all of the zones. If you have water pipes in one of those zones that are not being heated, you’re destined for a freeze up and ultimately a costly disaster. By adding low temperature sensors to each zone, you know when any area is dropping into the danger zone.
Passcodes. Your passcode or password is the key to your system. It can be the code you enter into your keypad to arm or disarm your system or it can be a different number or a word. When you call us to cancel a dispatch, update your account, request activity, or to discuss anything about your system we require your passcode. Without your passcode we cannot verify you are who you say you are. This is done for the sole purpose of safeguarding your home or business as we promised. If you have a caretaker we will need a passcode from them as well. We cannot divulge your sensitive information without verifying the person calling has permission from you to access your vital information.
Smartphones are everywhere and the expectation is everything should be accessible via your smartphone. We now have the ability to integrate security systems, video systems and most everything we install with smartphones. Remote access is as simple as opening an app or a website. You can arm/disarm, check the status, view cameras, get notifications when the children get home from school and even check on your pets who are home alone doing who knows what! New systems are a snap and most of the existing systems in the field can be adapted for interactive use.
